russian (5578) english (1298) все (6876) | |||||
5 - отлично | 4 - хорошо | 3 - нормально | 2 - плохо | 1 - отвратительно | среднее значение |
1172 | 86 | 19 | 11 | 10 | 4.88 из 5 |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 | все | 20 из 1298 |
хорошо | 08-10-2015 20:03:17 | Daniel |
good overall service. bit complex the procedure by sending multiple annex but i see their point of view. |
отлично | 07-10-2015 01:13:32 | Ryszard |
I am very happy with the transaction. Perfect contact with the admin Karina. Full professionalism. Thank you very much for a quick transfer. I will use this form of exchange . I would recommend it to my friends. Kind regards Ryszard |
отлично | 06-10-2015 15:14:47 | Nikola |
fast and excellent service. thank you |
отлично | 03-10-2015 17:43:27 | Eljus |
Все хорошо и качественно но долго |
хорошо | 03-10-2015 10:41:07 | Josep-Maria |
It is hard for me because I do not write good English. The transaction was successful. It seems very safe. And compliant with time limits and rules stating you are going at all times. I found a lot of documentation, but you tell me that's just for the first time. I thought the expensive fees. And long time to complete the transaction. Best Regards and until next operation, Josep-Maria Noya .... PS: Thanks to Karina for her immense patience |
отлично | 02-10-2015 17:52:30 | Luther |
Great service.money transferred as promised.confident of making more transactions soon.thank you. |
отлично | 02-10-2015 16:44:39 | Kieu |
my exchange has been completed within 2 days its AWESOME ! Really appreciate his service. |
отлично | 01-10-2015 18:48:42 | Nicola |
Excellent Service, quick response from support, everything was on point. Paypal->Perfect Money. |
отлично | 30-09-2015 21:08:49 | Morley |
thank you. fast service. i will come back next time. |
отлично | 29-09-2015 20:07:32 | Werner |
It was easy to change money. Karina was very helpful - many thanks |
плохо | 28-09-2015 17:08:40 | Dani |
I think the services can improve a lot: 1. It says that it is not mandatory the phone verification, but the transfer was only completed after I verified my phone. 2. The sms for phone verification never reached me. In addition, someone call me before making the money transfer to provide the code for the phone verification, and that person barely speaks english. 3. The registration process is very complex and time consuming, lots of things to send you. I almost gave up and try another services. This is what you should focuse on improve as per my opinion. 4. The design of the page is not user friendly, it looks old, and does not transmit security to users eyes. The functionality to upload evidence of credit card through the messaging section is not professional, you could design some specific form to upload all the evidence and get user confirmations and leave the messaging section just to communicate with the user. 5. I think the rates you charge are a little high, taking into account all previouse points. In the other hand, the transfer was correctly done as per time you established, which is good. Regards Ответ представителя ExchangeX.biz: Thanks for detailed feedback. We learned all your points attentively and we will try our best. 1. We write to our clients: The confirmation of the phone number is recommendation but it is not obligation in most cases (just proceed exchange without sms verification), as many clients can not complete this process in different reasons and just cancel the request. That's why we write this message and solve the problem with SMS verification in the end of the process. 2. We think that the problem mainly was in your phone operator or SMS service as we tried to send you SMS from 3 different numbers and these numbers belong to different phone operators. 3. Due to the fact that cases of exchanging stolen and/or illegally received funds are increased in the payment system PayPal, we check the orders from new clients carefully. We request this information just once so you can make the new request and we will send you the requisites immediately. 4. Messaging form consists of 2 section: the first section is for messages and the second one - for attaching files. 5. Here is information on the rate: http://exchangex.ru/faq_eng.php Why do you have such a rather big commission? We pay a special attention to safety issues, improvements of quality of service quality and the development of business. A dumping is not acceptable. Also it is worth mentioning that when we receive PayPal funds, the payment system takes away about 4% commission. |
отлично | 25-09-2015 00:30:16 | Angel |
I'm very pleased with this service, the support staff is really kind and attentive. The exchange was done according the timeline they gave me. Certainly won my trust |
отлично | 23-09-2015 20:27:04 | Adil |
Amazing service from all aspects and the best part is that they charge very reasonable fees. I will surely do more transaction as they are highy reliable |
отлично | 16-09-2015 20:19:54 | Prabu |
great |
отлично | 16-09-2015 18:09:07 | Barret |
very good service and very understandable. thank you very much for your patience and your very quick return. perfect. |
отлично | 16-09-2015 14:15:43 | Fotios |
Very Excellent/fast support..Low fees..Most of trusted sites.. Clearly NO. 1 in it's category. |
отлично | 15-09-2015 13:08:14 | Miroslav |
I have just completed my first exchange. Customer support is fast and helpful. They have sorted out all details very quickly, usually in minutes, always within 1-2 hours. Everything have been as promised at the beginning. This business requires a lot of trust from both parties. Exchangex is winning my trust now. The only outstanding issue is that automatically sent SMS never arrive. However, manually sent SMS from the consultant arrived. |
отлично | 14-09-2015 16:13:01 | Jorge Alexander |
Excellent service, good support for my first exchange from skrill to okpay, very easy and fast. |
отвратительно | 12-09-2015 15:12:31 | Debajyoti |
I Did Not Get Any SMS Ответ представителя ExchangeX.biz: We have resended an SMS to you manually. |
отлично | 11-09-2015 07:09:54 | Dunavko |
this is my first time i use this service ,it just very good exchanger,low fees Thank you |