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отвратительно 08-10-2023 15:43:44 Ay

Terrible service

Ответ представителя ExchangeX.biz:
Provide all information in the exchange request, we will check it. As I see, you already have 1 completed exchange and put a new exchange request. Thank you.


отвратительно 28-08-2021 00:31:15 Armin

You do not have a good response speed at all
You do not cancel my order, I want my money

Ответ представителя ExchangeX.biz:
Exchange term was agreed before the exchange.
Payment in amount 3 USD was sent in this term, in 21 hrs after your payment.



отвратительно 25-06-2021 19:02:01 Ahmet

The service is very slow for wmz to paypal.

Ответ представителя ExchangeX.biz:
Sorry for the little delay. As I see, all your exchanges are completed now. Thank you.


отвратительно 01-02-2019 21:15:15 Aleksandar

It's just too slow... Painfully slow... I used this service for 2 times, and both times it was too slow... Now, someone my answer "We're just humans", or something like that... Yup, you are, but very lazy ones, I think... Or just don't want to employ more people... You should check how other companies are working,for example, and try to work that way. Some of them have lower commissions, but are working much faster. I understand that first time had to be slow, you were checking my identity, I was sending photos, statements, answering questions, I just didn't send my blood test... But second time, after I was checked, I think the process should be faster. I definitely won't pay this company to waste my time for 3rd time...

Ответ представителя ExchangeX.biz:
Sorry for the little bit delay. Exchange request has been completed with 2.2% of bonus because of delay. Thank you.


отвратительно 17-10-2018 18:19:02 Mijo

You did not send me a SMS code!!


отвратительно 08-10-2017 13:16:00 Nathan

too bad

Ответ представителя ExchangeX.biz:
As I see, you already have 1 completed exchange. Second exchange can not be completed, because you use another paypal account on another name. We do not exchange to the third persons. Thank you.


отвратительно 18-09-2016 17:26:39 Gal

Ive been waiting for my webmoney for 10 days now,they say ill get it after 13, ofcourse they got their money instantly 10 days ago.I say i need it urgent and it doesnt seem to bother them at all.Ive allso signed and sent a statement saying that if my paypal send will get blocked ill refund the webmoney but that didnt help too.
I just cant see why they cant go towards there clients and be more helpfull.

Ответ представителя ExchangeX.biz:
Due to the fact that cases of exchanging stolen and/or illegally received funds are increased in the payment system PayPal, we check the orders from new clients carefully.
But if you need money fast, you need answer to the exchange request and we will check everything.



отвратительно 12-09-2015 15:12:31 Debajyoti

I Did Not Get Any SMS

Ответ представителя ExchangeX.biz:
We have resended an SMS to you manually.


отвратительно 24-10-2014 22:10:52 Nicolai

Although the service (response times) is quite fast I find it absolutely fucking ridiculous and stupid that, in order to get your OWN money faster, you have to supply a picture of yourself holding a document to support. If this wasn't the only site to change from paypal to okpay I'd never have used this website. You suck!

Ответ представителя ExchangeX.biz:
Before exchange we wrote you that:
the transaction of OKPAY will be made by us within 7 days after receiving the payment from you as you are a new client
If you disagree with it, you can just cancel the request.



отвратительно 27-02-2014 04:55:57 Cristian

they sent me 26 dollars less. this is a steal

Ответ представителя ExchangeX.biz:
We sent you on 27 USD more in the previous request.
Please check all in every detail.
Thank you.